Most last mile delivery tracking software assumes a single delivery model - one rider, one parcel, one doorstep. We build the system your delivery model actually needs, whether that means scheduled slots, multi-drop sequencing, COD collection at the door or hyperlocal dispatch inside a thirty minute promise.
Sequencing built to your vehicle types, slot promises, load constraints and city traffic patterns.
A live tracking page and notification flow carrying your brand, not a third-party logo.
Cash and UPI collection reconciled per rider, with failed deliveries routed into a defined RTO workflow.
Route planning, rider execution, customer communication and cash reconciliation delivered as one engineered system, built around your delivery promise rather than a generic parcel workflow.
Technologies are chosen for Indian last-mile realities: budget rider handsets, weak network pockets, dense urban addressing and high rider churn across the fleet.
Representative outcomes from Indian last-mile deployments across several delivery models. All figures are indicative ranges and must be confirmed against your own baseline before publication.
The measures a last-mile head and a city operations manager review daily, agreed as design targets before the pilot rather than reconstructed after rollout.
We prove the model on one city and one route set before touching the wider network.
Why Indian delivery operators commission a custom last-mile system instead of licensing a generic rider tracking app.
Last mile delivery tracking software manages and records the final leg of a delivery, from the moment a consignment is allocated to a rider until it is handed over or returned. It covers trip building and drop sequencing at the hub, a rider application that captures each attempt with proof, a live tracking view and ETA notifications for the customer, and reconciliation of cash or digital collections at shift end. It is the layer that turns rider movement into an auditable delivery record.
No. We are a custom solution development company, and there is no per-rider licence. Each deployment starts with a requirement study covering your hubs, delivery models, slot promises and cash process.
Yes, and it is a common reason operators commission a custom build. The tracking page, WhatsApp and SMS copy, reschedule flow and feedback capture all run under your own domain and brand.
Yes. The app is offline-first. Drop confirmation, OTP, signature, photo, reason codes and collection details are stored locally and synced when connectivity returns, with server-side conflict handling on late syncs.
We can. Rugged handhelds, scanners for hub scan-in and scan-out, run sheet printers and MoRTH AIS-140 compliant GPS units are supplied where needed. Many gig fleets need only the rider's own phone.
Collection is captured at the drop against the consignment, as cash, UPI or card. Digital collections match the gateway settlement feed automatically, and cash must be closed at the hub, where variance is flagged immediately.
Yes. Order management and warehouse systems, e-commerce platforms, courier aggregator APIs, and ERP systems including SAP, Oracle, Navision and Tally. Orders flow in; delivery status, proof, collection and RTO data flow back.
Yes. Cloud, private cloud and on-premise are all supported. Large operators often prefer their own cloud account so customer address and payment data never leaves their control.
A pilot covering one city and a defined route set is typically live within eight to twelve weeks of requirement sign-off, depending on sequencing complexity, order sources and the rider app languages required.
An agreed annual arrangement covering response times by severity, rider app updates for new Android versions and handsets, notification and payment gateway changes, dispatch monitoring at peak, and agreed enhancement work.